BANGALORE DELIVERIES: MONDAY TO FRIDAY, BETWEEN 2 AND 5 PM
Frequently Asked Questions
How do I register on your website?expand_more
Do I have to register, to make a purchase? expand_more
How do I reset my password?expand_more
Click on the Sign In link on the top right corner of the home page, and provide your email id. Click on Sign In. Click on Forgot Password and follow normal procedures to change your password.
What is your cancellation policy? expand_more
Once you place an order, it cannot be cancelled on your end.
However, we reserve the right to refuse or cancel any and all orders, at any point in time for errors in pricing, availability or kitchen capacity. In situations such as these, we will contact you with notification of such cancellation and you will be automatically refunded as per Payment Gateway conditions.
How do I get a refund on an order cancelled by you?expand_more
Please contact us using the form on our website (or in response to your order confirmation email) if you have not received your refund, so we can follow up with the payment gateway as well.
What is your delivery time? expand_more
Since all our products are made fresh, to order, we can take up to 48 hours to fulfil an order.
Note that delivery periods are approximate only and may vary. We will make every effort to deliver within the time stated, however, we will not be liable for any loss caused to you by ordering late. In the event of a late service delivery, the service delivery charge will neither be voided nor refunded by Mommy’s Health Kitchen.
How can I track an order? expand_more
Once your order is shipped, an email will be sent to you, with the tracking number and delivery agent details – you can track the order directly via their website.
Can I make changes to my order?expand_more
No, once an order is placed, it cannot be modified. If you want to add something to your order, please give us a call at +917676249093.
If we are able to accommodate your request, based on kitchen capacity, we’ll let you know. You would then need to place a new order, and send us your Invoice Number, so we know to club your order(s) together for delivery. Please note, shipping/ delivery and other applicable charges would be calculated per order placed.
Can I return a product? expand_more
What is the Country of Origin of your products? expand_more
All Mommy’s Health Kitchen products are made in India, with locally sourced ingredients.